• Need help?

Were you unable to solve your Zoho issues on your own? Sometimes it's good  to go at it alone, but it's not always the best when it comes to running a business. 

When you subscribe to any Zoho service and tag us as your partner, our team of Zoho experts will be available to provide you with basic support and guide you through your Zoho journey.


Additionally, we offer premium managed-service support plans. These are perfect if you are new to Zoho or if you are aware that you may not be taking advantage of its full potential.

Managed-Service Support Plans

As a subscriber to our premium Managed-Services Support Plan service, you will have access to a team of Zoho specialists who will be available to give you managed service support and  help with all your Zoho issues, no matter how big or small they may be.
Lite

1 hour of technical support

Availability: 8 hours x 5 days

Maximum response time: 12 hours

Email support

Customer portal

Monthly Report

Remote assistance


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Basic

3 hours of technical support

Availability: 8 hours x 5 days

Maximum response time: 12 hours

Email support

Customer portal

Monthly Report

Remote assistance


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Standard

5 hours of technical support

Availability: 8 hours x 5 days

Maximum response time: 8 hours

Email support

Customer portal

Monthly Report

Remote assistance


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Professional

10 hours of technical support

Availability: 24 hours x 5 days

Maximum response time: 3 hours

Email support

Customer portal

Monthly Report

Remote assistance

Technical Account Manager

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Scope:  Maintenance and configuration of Zoho systems and system customization within bank of contracted hours.


Payments are made at the beginning of the billing cycle. You can cancel the subscription at any time. Once cancelled, you won’t be charged further.

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Chat 1-on-1 with our Zoho experts and get the help you need.

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