Explore how businesses can create real value by understanding clients, building trust, and using automation and AI to streamline delivery and reduce effort.
Blog categorized as Business
Learn how a Portuguese insurance company eliminated complaints without new systems by changing customer expectations instead of processes.
Explore how businesses can create real value by understanding clients, building trust, and using automation and AI to streamline delivery and reduce effort.
Two elevator stories show how small innovations can solve problems and transform experiences. Learn how this applies to business automation and AI.
Discover how AI-powered Business Intelligence tools like Zoho Analytics transform data mining, helping businesses uncover hidden insights and adapt like nature’s scout bees.
Discover how AI-powered ATS platforms like Zoho Recruit are transforming hiring processes. Learn what this shift means for the future of recruitment.
In 1962, Decca Records turned down The Beatles in what became one of the worst business decisions in history. Discover how Business Intelligence and AI can help organizations avoid similar mistakes by revealing long-term potential beyond short-term convenience.
Discover how Michelin transformed transportation and hospitality with bold marketing. Learn how modern cloud and AI tools can help you achieve the same impact today.
Discover five powerful AI and cloud-based tools that can help you build a smarter, more efficient business from day one. Start lean, work smarter, and deliver better customer experiences.
Discover how Dishoom's creative loyalty program illustrates the power of customer engagement over discounts and how AI and CRM systems can help replicate that success.
Understanding how language shapes comprehension and buy-in in sales, drawing parallels from James Watt’s invention of horsepower.
Discover how businesses can achieve breakthrough success by identifying competitor weaknesses and using CRM and AI to turn them into strategic advantages.
Learn the six essential steps your business can take to build digital literacy across teams using cloud platforms, AI, and expert support. Discover how Sperto Consulting helps drive transformation through training and technology.
Discover the top 10 challenges businesses in the Cayman Islands and the Caribbean face, and how cloud-based applications and AI can streamline operations and drive growth.
Learn how to build a stronger sales pipeline with proven prospecting strategies. Discover how AI and automation can enhance your outreach and improve conversion rates.
Discover how structure, consistent habits, and automation can drive sustainable sales success. Learn how Sperto Consulting empowers teams with cloud-based tools and AI.
Many businesses struggle with long wait times and frustrated customers. A disorganized call center can cost more than just time—it can cost customers. By implementing Zoho CRM and Zoho Desk, we helped transform a failing support operation into one of the top-performing centers in the company.
As departments set goals for the new financial year, the real challenge is not in the planning—it is in the execution. Misaligned goals can cause departments to work against each other, slowing progress and damaging morale.
Learn how businesses are using AI and cloud-based automation to drive efficiency, support hybrid work, and respond to changing market demands.
Discover how to choose the right CRM system to enhance customer relationships, increase revenue, and streamline operations. Learn what to consider and how to align CRM tools with business goals.